Physician Referral Guide
Referral Letter Guide
Comprehensive guide for physician-to-physician referral: what to send (clinical summary + imaging + pathology), where to send it (email, tele-consult form, WhatsApp), what response timing to expect (24h ack, 3-5 days detail, tumor board 7-10 days), and data-security principles (HIPAA + KVKK + GDPR) — all in one page.
How do I refer a patient as a physician?
To refer as a physician: (1) Prepare a clinical summary — demographics, chief complaint, treatments to date, comorbidities, ECOG (for cancer), current medication list, family/social history. (2) Send imaging in DICOM format and pathology as a PDF report + glass slides/paraffin blocks (if needed). (3) Preferred channel: tele-consult form (most structured), physician email or WhatsApp (urgent only). (4) Response timing: acknowledgement within 24h, detailed clinical reply 3-5 business days, complex oncology tumor-board 7-10 business days. (5) Data security: AES-256 encryption, KVKK/GDPR/HIPAA compliant, patient's written consent mandatory.
Why you might refer a patient
International expert opinion: to validate your surgical plan or obtain alternative technique recommendations. A written opinion from an academic head & neck surgical professor — an additional decision-support layer for your patient.
Complex surgery referral: situations where first-line treatment has failed — revision rhinoplasty (poor functional outcome after prior surgery), revision laryngeal/thyroid surgery, post-radiotherapy reconstruction. Detail: /ikinci-fikir.
Sub-specialist need: techniques not available at your center — transoral robotic surgery (TORS), papillary microcarcinoma active surveillance, microvascular free-flap reconstruction, complex lateral skull-base surgery.
Second opinion: post-biopsy diagnostic confirmation, NCCN/ESMO guideline-conformity check, supportive documentation before high-risk consent. Detail: /multidisipliner-tumor-konseyi for multidisciplinary decisions.
Multi-modality oncology case: holistic tumor-board decision for head & neck cancer — sequencing and selection of surgery + radiotherapy + systemic therapy. The Turkish center convenes the multidisciplinary team.
Unusual pathology or rare case: PRP studies, rare head & neck tumors (acoustic neuroma, juvenile angiofibroma), rare pediatric cases — literature review + specialist consultation.
Clinical summary template — fields to include
Patient demographics: full name (per KVKK, full name required — abbreviations not accepted), date of birth, gender, nationality, current country. Contact info (phone + email) shared with patient consent.
Chief complaint: in the patient's own words. e.g. "I cannot breathe through my nose, worsening for 2 years." Duration (weeks/months/years) is important.
Treatments to date: which medications were tried (name + dose + duration + response), previous surgical procedures (date + by whom + what was done + outcome), physical therapy / rehabilitation, which centers evaluated the patient.
Comorbidities and systemic conditions: hypertension, diabetes, COPD, cardiac disease, renal/hepatic dysfunction, immunosuppressive therapy, anticoagulation, pregnancy, allergies (especially drug allergies).
ECOG performance status (for cancer cases): 0 (fully active, pre-disease performance) – 4 (bedbound). Critical for surgical candidacy and systemic-therapy selection. Karnofsky Performance Status accepted as alternative.
Current medication list: active medications (generic name + dose + route + frequency + start date). Anticoagulants (warfarin, DOAC), antiplatelets (aspirin, clopidogrel), immunosuppressants, chemotherapy regimen detailed.
Family history: cancer, thyroid disease, facial anomaly, hereditary hearing loss (especially in pediatric cases).
Social factors: smoking (pack-years), alcohol (units per week), occupation / voice use (teacher, professional singer), trauma history.
Which imaging studies to send
CT (Computed Tomography): paranasal sinus CT (sinusitis/rhinoplasty planning), contrast-enhanced neck CT (neck mass/lymph nodes), temporal-bone CT (otology/skull base), thyroid CT (non-contrast preferred, contrast complicates radioactive iodine planning).
MRI (Magnetic Resonance Imaging): contrast-enhanced neck MRI (parotid/submandibular tumors, skull-base/lateral skull-base pathology), brain MRI (acoustic neuroma, skull-base tumor, facial-nerve pathology), craniofacial MRI.
DICOM format: raw DICOM files preferred — uncompressed, ordered, correct patient labelling. JPG/PNG report images accepted but DICOM preferred (to enable 3D reconstruction).
Ultrasound: thyroid US (nodule characterisation — TIRADS classification), neck US (lymph node, cystic mass), salivary-gland US (sialolith/tumor). Share video recordings if available.
PET-CT: head & neck cancer staging, recurrence suspicion, primary-site search (CUP – cancer of unknown primary). SUV values and report details are critical.
Endoscopy images and videos: flexible nasopharyngoscopy, laryngoscopy (vocal-fold lesion assessment), ear otoendoscopy. High resolution for static images, 720p+ preferred for videos.
Cloud transfer: for data > 500 MB use an end-to-end encrypted cloud link (e.g. WeTransfer Pro, Tresorit, Dropbox encrypted folder). Files under 25 MB can be sent directly as email attachments.
Pathology transfer protocol
Pathology report (PDF): original pathology report — diagnosis, staging (TNM), histologic grade, margin status, lymphovascular invasion, perineural invasion. Preferred language English; if original report is in another language an English translation is required.
Glass slide transfer: re-review of slides is frequently requested — especially for rare tumors, clinical situations conflicting with external pathology, second-opinion pathology consults. Slides shipped dry-stored + slotted box + non-cold-chain-required courier (DHL Medical, FedEx International Priority).
Paraffin block: for molecular testing (e.g. PD-L1, HPV, BRAF, EGFR, NTRK) or additional immunohistochemistry panels. A block provides more durable material than slides (new sections can be cut). Sent through hospital pathology under a "loan" procedure.
Immunohistochemistry panel results: critical for CUP (cancer of unknown primary), salivary-gland tumor typing, lymphoma sub-typing. p16 IHC (HPV+ oropharynx), thyroid panel (TTF-1, PAX-8, thyroglobulin), parotid panel.
Molecular test results (if available): HPV PCR/in-situ hybridisation, EBV (nasopharyngeal cancer), BRAF V600E (thyroid cancer), RET fusion (medullary thyroid cancer), NGS panel results. Raw data as PDF.
Re-evaluation time: 5-7 business days from slide/block arrival for re-review by a Turkish pathologist — a result pathology report + possible treatment-impact interpretation is shared as PDF.
Customs: glass slides and paraffin blocks are categorised as medical specimens — customs form declares "biological diagnostic specimen, no commercial value". The coordinator assists with the customs process.
Communication channels — where to send
Physician referral email: referral@profdrhasanahmetozdogan.com (once active; the main contact email is used temporarily — coordinator triages). Subject line: "Physician Referral — [Patient surname] — [Primary diagnosis]". Acknowledgement within 24 hours.
Tele-consult form: send via the "Physician referral" option on /tele-tip. Form fields: referring physician (your name/title/institution/country), patient summary, attached files, urgency level. The system auto-routes to the coordinator triage.
WhatsApp coordinator (for urgent matters): the coordinator number is open 24/7. Identify yourself as a physician ("Dr. X writing — patient referral"). Priority triage is applied for urgent oncology or life-impacting delays.
Secure file transfer: an end-to-end encrypted cloud link is provided for files over 25 MB. Written KVKK/GDPR consent from your patient (your center's form is accepted) must be obtained before data is processed in their name.
Physical letter (classic referral): in some situations a written referral letter is requested (especially treatment-targeted consults) — physical materials (including slides/blocks) can be shipped. DHL Medical Express, FedEx International Priority recommended.
Preferred channel for fastest exchange: 1) Tele-consult form (most structured), 2) Physician email (semi-structured), 3) WhatsApp (urgent only). Detail: /tele-tip.
Response timeline — what to expect when
0-24 hours — acknowledgement: receipt of referral, coordinator triage outcome, list of any missing info/documents, file-integrity check (does DICOM open, is pathology report legible). No clinical opinion at this stage.
3-5 business days — detailed clinical reply: for standard cases — clinical evaluation, imaging interpretation, pathology concordance, clinical Q&A. PDF written reply + optional 30-min video call. Response in English by default; report in another language adds 1-2 days.
7-10 business days — tumor-board decision: for complex oncologic cases, evaluation by the multidisciplinary team (ENT surgeon, medical oncology, radiation oncology, pathology, radiology). Written tumor-board report — treatment sequencing, alternatives, NCCN/ESMO concordance.
Within 24 hours — emergency triage: for life-impacting-delay scenarios (e.g. aggressive head & neck cancer, rapidly progressive vocal-fold paralysis, impending laryngeal obstruction), acknowledgement within 4 hours, emergency clinical opinion within 24 hours. Direction to your home-country emergency department is stated openly when needed.
Follow-up dialogue: 24-48 hour turnaround for additional questions/agreement after the clinical opinion. Most cases reach a decision in 2-3 written rounds.
All responses are written (PDF) and signed: signed by the Prof. Dr., dated and institutionally sealed. Formatted as an official document presentable to the patient and to their insurance company.
Data security — HIPAA + KVKK + GDPR compliant
Encryption: all patient-file transfers end-to-end encrypted (AES-256 standard). Cloud links are one-time-use, with automatic deletion after download (24 hours). Email attachments only as password-protected ZIP (with the password sent via a separate channel).
KVKK (Turkey): explicit patient consent is mandatory — for any processing in the patient's name, written consent is required. Your center's "data sharing for international consultation" form is recognised under Turkish law.
GDPR (for EU country patients): under Article 9 (special-category health data) — explicit consent + lawful basis ("necessary for healthcare provision"). The patient's "data portability" right is preserved — data can be transferred or deleted on request.
HIPAA (for US patients): a "Business Associate Agreement" (BAA) is signed on request. HIPAA Privacy Rule-compliant processing — minimum-necessary principle; data-use limits clarified in the agreement.
Retention: active use during the treatment course; 10 years in archive after treatment (Turkish Ministry of Health requirement); after 10 years anonymisation for research use or full deletion (per patient preference).
Third-party access: tumor-board members (ENT, oncology, pathology, etc.) access on functional necessity — all members KVKK-trained + under confidentiality agreement. Third-party research/publication requires additional anonymisation + patient consent.
Data-breach notification: 72-hour requirement under KVKK/GDPR/HIPAA — if a breach occurs, written notification to you and your patient. Emergency action plan documented. Detail: /kvkk and /gdpr.
Frequently Asked Questions
- Preferred format: clinical summary PDF (English, structured headings) + imaging DICOM (raw, uncompressed) + pathology report PDF + (if needed) glass slides/paraffin blocks shipped by courier. Send as a single package through the tele-consult form or physician email. For files over 25 MB you receive an end-to-end encrypted cloud link.
- Acknowledgement within 24 hours (receipt of referral, list of any missing documents). Detailed clinical response within 3-5 business days (PDF + optional 30-min video call). Tumor-board decision for complex oncology cases within 7-10 business days. For emergencies (life-impacting delay), acknowledgement within 4 hours + emergency clinical opinion within 24 hours.
- Standard flow: response is sent to you (the referring physician); your patient receives it from you or directly from our coordinator. If you want the response delivered directly to the patient, indicate it on the referral form — done with the patient's email address + written consent. The physician-intermediary model is usually preferred (for explanation and question-answering).
- Yes. After the patient's treatment is completed, a detailed discharge report + long-term follow-up plan + next-step recommendation is sent to you in writing. Parameters for follow-up in the patient's home country (blood tests, imaging frequency, alarm symptoms) are clearly specified. Standard package includes 1-year consultancy.
- Yes, and this is usually the preferred model. Follow-ups happen at your center, results are shared with us (if a significant finding emerges), additional opinions or tumor-board re-evaluation can be triggered as needed. This is a "hub and spoke" model — you are the patient's family-centre follow-up physician, we are the hub specialist center.
- Depends on the type of response: standard second opinion (3-5 page written report) is paid (price clarified before the tele-consult); tumor-board opinion is paid (for complex cases); short physician-to-physician Q&A (phone/WhatsApp 15-30 min) is typically free. If the patient ends up undergoing surgery/treatment with us, the referral consultancy is absorbed into the package. Detail: /fiyatlar.
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